Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts.

We are a preferred provider with Delta Dental Premier and PPO, Aetna, Guardian Principal and United Concordia.

We bill insurances as a courtesy to our patients. However, we will need complete billing information and signed signature labels. We ask that you pay your deductible and any co-payment at the time of treatment. If financial arrangements need to be made for your portion, please talk to the receptionist. Payments are expected as arranged. Should they become delinquent, the account will be sent to an outside collection agency. If there are any problems with your insurance coverage, we will do whatever we can to help you resolve it. Please remember that your insurance coverage is a contract between you and your insurance company. You are ultimately responsible for your bill. If you need or would like us to pre-authorize any work, please let us know. It is necessary for you to keep track of your maximum, if you have one, as it is impossible for us to know each patient’s remaining maximum at any given time. Statements are sent out every month so you will know what has been billed to your insurance as well as when they pay.

If you do not have insurance coverage, payment is expected at the time of service. Payments may be made by cash, check, money order, credit card (Visa, MasterCard, Discover, and American Express) or ATM/debit card. If payment in full is not possible, please make arrangements with the receptionist. Payments must be received as arranged or your account will be sent to an outside collection agency.

If your check is returned unpaid, you will be charged $25. The amount of the check and the service charge needs to be paid immediately by cash, cashier’s check or money order. If this is not done, we will have to turn the account over to an outside collection agency. You will be liable for all charges incurred through that office. Please be advised that our bank will automatically submit your check to your bank twice before returning it to us.

Should it become necessary for us to send your account to an outside collection agency, you will be required to pay off the outstanding balance before any further appointments are made. Cash or credit card payment will also be required at the time of any further treatments.

We bill worker’s compensation, school and other medical insurances for accidents as a courtesy to our patients. As with dental insurance, we will need complete billing information, doctor’s reports, school reports, etc. We will also need signed insurance labels. Whatever is not covered by the insurance is your responsibility. Payment will be expected when billed. Please remember that insurance coverage is a contract between you and your insurance carrier.

If you are at least 55 years of age and have no dental insurance, you may qualify for the Senior Dent Discount. There is a form that you will need to read and sign. Please speak to the receptionist.